Resident Portals

Modern Conveniences for Modern Renters

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EMPOWER

Allow residents to request services, pay rent, and connect with their community from a single, easy-to-use platform.

ENGAGE

Stay connected with your residents in real time through a community-wide messaging system via text or email.

ELEVATE

Set your community apart from the competition with powerful self-service options that elevate your digital amenities.

Empower Renters With Self-Service Tools That Simplify Workflows

As digital customer experiences evolve, self-service options have become a popular preference for many of those seeking convenience, and a means to resolving issues without the hassle of live support. Accommodating residents by providing the support and services they utilize most is proven to maintain higher retention rates.

Power solution to present your community online.

Meeting Expectations of The Modern Renter

The services options you provide today’s renters are as important as their home itself, and a resident service portal offers numerous benefits and adds significant value to their experience. A portal allows access at any time, enabling renters to address issues outside of regular business hours, allowing flexibility for their busy schedules.

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Frictionless Resources

The way we engage with customers is changing, making it vital to focus on experience and delivering excellent service. The shift to digital engagement has been embraced by businesses worldwide to serve increasingly self-sufficient customers that prefer to access resources independently. Delivering a resident service portal for renters provides convenience, communication, financial tools, and a feedback channel, while improving operational efficiency.

77%

Over two-thirds of the consumer population have utilized a self-service portal to handle service after the sale issues.

81%

Prior to reaching out to a live agent for help, consumers seek a method to take care of service issues themselves.

90%

Customers expect to be offered a self-service portal for their communication and transactional needs.

They have incredible integrations with our management software and the ability to deliver the latest technology innovations.
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Lenny Licht

President

Noel Management

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Features You Will Love

SERVICE

Service requests can be assigned, monitored, and tracked while keeping your resident updated on progress.

PAYMENTS

Provide residents with an array of payment options, allowing rent to be paid by e-check, debit, or credit card.

COMMUNICATE

Communicate with residents individually or in bulk by text or email inside a robust intuitive resident CRM system.

INFORM

A complete lease overview is displayed alongside tools used to transmit leases and store other vital documents.

RESOURCES

Display events, amenity hours, and moving resources to assist residents stay connected with their community.

INTEGRATED

Sync resident information directly from your backend system with our comprehensive range of integrations.

Schedule Your Demo Today

Get the facts on how we can reduce costs by automating your community. Schedule a demo today with one of our product engineers. No slick sales guys here, just tech gurus that let our award-winning platform do the talking.

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